Before you Begin
Before you begin, you will need to obtain authentication information from Dotdigital.
Steps to Obtain the Credentials from Dotdigital:
Go to Dotdigital and log in with your Dotdigital account credentials.
On the Dotdigital Home page, choose your account and then click Settings.
On the Settings page, click Access > API users.
Dotdigital displays the API users page, which shows your API endpoint and a list of current users.
Click Add New API User.
Dotdigital assigns the user an email address. Enter a Description for the account, such as "testing", and a Password.
Save the email address and password. You will use them when installing the integration.
Select the Rate limiting type according to your account agreement.
Click Save to create the new user.
Authentication with Dotdigital
Integration with Dotdigital serves a specific purpose: it handles user login authorization only. This means:
For API calls: Basic Authentication is still required using API user credentials.
Installing the Dotdigital Integration
Go to Subscriptions Management > Subscriptions and click Search Certified Integration Marketplace and Subscribe.
Click the Dotdigital Integration title.
Click the Subscribe button.
Enter the Name of the subscription and select a version. It can be set to any relevant and unique subscription name within the company where this subscription is created.
Enter the API User and the API Password provided when you created a new user in Dotdigital.
Enter the API Throttle Limit. This setting prevents any single integration or user from overwhelming the system with too many requests. It protects system performance by controlling the number of API requests that can run simultaneously, ensuring fair usage.
Recommended Values
Initial Setup: 5
Ongoing Operations: 500
High Volume: 500
Enter the API Throttle Seconds. This defines the time window during which the API Throttle Limit is measured. If an integration makes too many requests within this time window, additional requests are rejected until the window resets.
Default Value: 60 seconds
Range: 60 seconds
Enter the number of Concurrent Connections. This specifies the maximum number of simultaneous API connections that Dotdigital can process for a user or integration. If this limit is exceeded, new requests are queued or rejected until a currently active connection finishes.
Default Value: 5
Range: 10
Enter the number of Concurrent Batch Executions. This specifies the maximum number of simultaneous batch executions that can process for an integration at one time. If this limit is exceeded, new requests are queued or rejected until a currently active connection finishes.
Default Value: 5
Range: 10
Click Apply to save the settings.
Post-Installation Verification
After completing the installation, perform these tests to verify the installation.
Data Sync Test
Initiate a sample data pull. (To iPaaS.com)
Initiate a sample data push. (From iPaaS.com)
Functionality Test
Run an end-to-end business process.
Validate key features like field mappings, workflow triggers, and logging.
Review integration logs in iPaaS.com.
Support and Troubleshooting
Click the Help button on any iPaaS.com page to contact Support or to search our documentation.
Documentation: Search our documentation at the top of this article
Support Portal: Click the Help and Support button at the lower-right of this window
Contact Information: Contact iPaaS.com
Dotdigital Support and Troubleshooting
Within Dotdigital, click the Help button to contact Dotdigital Support or to search their documentation.