Jasper PIM Installation Instructions

Before you can install the Jasper PIM subscription, you need to obtain the following credentials:

API Key
API URL

To get the API Key

Log in to your Jasper PIM account.
On the side menu, select Settings > API Key.
Click Create Token. Jasper PIM displays the My API Key dialog box.
Copy the token and store it securely. If you lose it, you must recreate a new token — Jasper PIM does not display existing API keys after creation.

NOTE: Use a dedicated Jasper PIM account for API access rather than a personal user account to avoid password changes, role reassignments, or user deactivation breaking the integration.

To get the API URL

Construct the API URL from your Jasper PIM dashboard URL: take the host prefix and append /api/v1.

Jasper PIM tenants use one of two host patterns depending on when the tenant was provisioned. Use whichever pattern matches the host of your dashboard URL:

Older tenants are typically on the *.oci-1.jasperpim.com host. Dashboard URL https://cabot39nda.oci-1.jasperpim.com/dashboard produces API URL https://cabot39nda.oci-1.jasperpim.com/api/v1.
Newer tenants are typically on the *.pim.jasperpim.com host. Dashboard URL https://gbzpa8ohoz.pim.jasperpim.com/dashboard produces API URL https://gbzpa8ohoz.pim.jasperpim.com/api/v1.

If you are unsure which pattern applies to your tenant, copy the host portion of your dashboard URL verbatim and append /api/v1.

Installation Instructions for Integration Setup

Go to Subscriptions and click Search Certified Integration Marketplace and Subscribe.
Click the Jasper PIM integration tile.
Click the Subscribe button.
Enter the name of the subscription and select a version. It can be set to any relevant and unique subscription name within the company where this subscription is created.
- Format: [Product Name] - [Environment/Purpose]
- Example: Jasper PIM – Release
Select Create Default Mappings (recommended). If you don't want to create default mappings and want to create all mappings yourself, un-check this box.
Enter the API URL endpoint for your Jasper PIM instance, constructed as described in Before You Begin.
- Example host patterns:
  - Older tenants: https://<subdomain>.oci-1.jasperpim.com/api/v1
  - Newer tenants: https://<subdomain>.pim.jasperpim.com/api/v1
Enter the API Key you generated in Jasper PIM.
Enter the API Throttle Limit. This setting prevents any single integration or user from overwhelming the system with too many requests. It protects system performance by controlling the number of API requests that can run simultaneously, ensuring fair usage.
- Recommended Values:
  - Initial Setup: 5
  - Ongoing Operations: 500
  - High Volume: 500
Enter the API Throttle Seconds. This defines the time window during which the API Throttle Limit is measured. If an integration makes too many requests within this time window, additional requests are rejected until the window resets.
- Default Value: 60 seconds
Enter the number of Concurrent Connections. This specifies the maximum number of simultaneous API connections that the subscription can process for a user or integration. If this limit is exceeded, new requests are queued or rejected until a currently active connection finishes.
- Default Value: 10
- Range: 1–10
Enter the number of Concurrent Batch Executions. This specifies the maximum number of simultaneous batch executions that can process for an integration at one time. If this limit is exceeded, new requests are queued or rejected until a currently active connection finishes.
- Default Value: 10
- Range: 1–10
Click Apply to save the settings.

Post-Installation Verification

After completing the installation, perform these tests to verify the installation.

Data Sync Test

Initiate a sample data push (from iPaaS.com to Jasper PIM) via Manual Sync against any iPaaS.com Product, Product Category, or Product Inventory record. This integration currently supports the From iPaaS direction only — there is no inbound (To iPaaS) pull path, so the test exercises a push of a known iPaaS.com record into Jasper PIM and confirms the resulting Jasper PIM record matches.

Functionality Test

Run an end-to-end business process.
Validate key features like field mappings, workflow triggers, and logging.
Review integration logs in iPaaS.com under Dashboard / Integration Monitoring / Error Logs.

Support and Troubleshooting

Click the Help button on any iPaaS.com page to contact Support or to search our documentation.

Documentation: Search our documentation at the top of this article.
Support Portal: Click the Help and Support button at the lower-right of this window.
Contact Information: Contact iPaaS.com.