Installation Instructions for Integration Setup
Go to Subscriptions Management > Subscriptions and click Search Certified Integration Marketplace and Subscribe.
Click the Microsoft Teams integration title.
On the Subscription Detail page, click the Subscribe button.
Enter a Name for the subscription and select a Version. Use any relevant and unique name within the company where this subscription is created.
Format: [Product Name] - [Environment/Purpose]
Example: Microsoft Teams - Production
Select Create Default Mappings (recommended). If you prefer to build all mappings yourself, leave this unchecked.
Enter the API URL for Microsoft Graph: https://graph.microsoft.com.
Enter your Teams Group ID (the identifier of the team that owns the destination channel — see the Connections and Settings article for how to obtain it).
Enter the API Throttle Limit. This controls how many API requests can run within the throttle window, protecting system performance and ensuring fair usage.
Recommended values: Initial Setup 5, Ongoing Operations 500, High Volume 500.
Enter the API Throttle Seconds. This is the time window over which the API Throttle Limit is measured.
Default: 60 seconds.
Enter the number of Concurrent Connections. This is the maximum number of simultaneous connections the integration may use.
Default: 10. Lower this value if Microsoft Teams begins rejecting requests for exceeding its own limits.
Enter the number of Concurrent Batch Executions. This is the maximum number of simultaneous batch executions allowed for the integration.
Default: 10.
Click Apply to save the settings.
You must now authenticate to obtain the access and refresh tokens.
Authentication Configuration
The Microsoft Teams integration uses OAuth. iPaaS.com obtains and refreshes the access token on your behalf once you complete the one-time authorization.
Click the Authenticate icon in the top toolbar. A new browser window opens, requesting permission for the application.
Confirm and allow access, then close the page.
Refresh the subscription. The Access Token and Refresh Token values should now be present if authorization succeeded.
Post-Installation Verification
After completing the installation, verify it as follows:
Confirm that the Access Token and Refresh Token are present in the subscription settings.
Set the destination channel name in the message mapping, replacing the shipped TestChannel placeholder with one of your own channel's display names.
From the Manual Sync page, sync a message record and confirm it appears in the target Microsoft Teams channel.
Review the integration logs in iPaaS.com under Dashboard / Integration Monitoring / Error Logs to confirm there are no errors.
Support and Troubleshooting
Click the Help button on any iPaaS.com page to contact Support or search the documentation.
Documentation: API Introduction
Support Portal: https://support.ipaas.com/en/
Contact Information: https://ipaas.com/contact-us/