See what the Microsoft Teams integration can do →
Overview
This article catalogs the error messages a subscriber may encounter when sending messages from iPaaS.com to Microsoft Teams, with the cause of each error and how to resolve it. Errors appear in iPaaS.com under Dashboard / Integration Monitoring / Error Logs.
Supported Flows
Add/Update Microsoft Teams Channel Message FROM iPaaS.com
Error Collection
Add/Update Microsoft Teams Channel Message FROM iPaaS.com
Both a channel and a chat were provided
Only one of either a chat ID or a channel ID must be specified.
Description: The message resolved both a channel and a chat as its destination. A message can be delivered to only one destination.
Resolution: Map either the channel field or the chat field, but not both, then retry the message.
No channel or chat was provided
Could not transfer because channelid nor chatid is being provided correctly through mappings.
Description: The message did not resolve a channel or a chat to deliver to.
Resolution: Confirm the message mappings so that either the channel field or the chat field is populated. For a channel, verify the channel name resolves to an existing channel in the configured team.
Message content is missing
Could not transfer because content is null.
Description: No content was produced for the message body. Content is built from the message text and its supporting detail; if those inputs are missing, no content is produced.
Resolution: Confirm the message has text and the supporting detail it needs so that content can be assembled.
Updating an existing message
Could not transfer because either content or channel id in null.
Description: A transfer attempted to update a message that was already posted. This collection creates new messages only; updating a previously posted message is not supported in this release.
Resolution: To send revised information, dispatch a new message rather than updating an existing one.