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Microsoft Teams Error Messages

Errors you may encounter using the Microsoft Teams integration

Updated this week

Overview

This document provides a comprehensive overview of all error messages defined within the Microsoft Teams integration code.

This document covers the Message from iPaaS flow.

Supported Flows

  • Message From iPaaS

Error Collection

Message From iPaaS

Invalid Channel and Chat ID Combination

Only one of either a chat ID or a channel ID must be specified.

  • Location: This error occurs in the Create method of the Channel Message model and is triggered during the Message from iPaaS to MS Teams flow. It triggers when both a Channel ID and a Chat ID are provided in the message request.

  • Resolution: Provide only one identifier in your mappings—either a valid Channel ID or a valid Chat ID—then retry the message.

Channel or Chat ID Missing or Invalid

Could not transfer because channelid nor chatid is being provided correctly through mappings.

  • Location: This error occurs in the Create method of the Channel Message model and is triggered during the Message from iPaaS to MS Teams flow. It triggers when neither a valid Channel ID nor a valid Chat ID is provided through mappings.

  • Resolution: Verify the message mappings in iPaaS.com and ensure that either ChannelId or ChatId is correctly populated.

Message Content Missing

Could not transfer because content is null.

  • Location: This error occurs in the Create method of the Channel Message model and is triggered during the Message from iPaaS to MS Teams flow. It triggers when the message content is null or empty.

  • Resolution: Ensure that the message Content field is populated with valid text or HTML content through mappings.

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