Installation Instructions for Integration Setup
Go to Subscriptions and click Search Certified Integration Marketplace and Subscribe.
Click the Systrack integration tile.
βClick the Subscribe button.
Enter the name of the subscription and select a version. It can be set to any relevant and unique subscription name within the company where this subscription is created.
Format: [Product Name] - [Environment/Purpose]
Example: Systrack β Release
Select Create Default Mappings (recommended). If you don't want to create default mappings and want to create all mappings by yourself, then un-check this box.
Enter the ROPC Policy, the Resource Owner Password Credentials, which grants API access tokens when integrating with external tools such as Microsoft Power BI or ServiceNow. When setting up an API connection, such as with Microsoft Power BI, you need to provide a policy name. This string tells the system how to validate your credentials. For example, if your string is B2C_1_ROPC_Auth and it matches the policy, a Bearer Token is returned, which is used for subsequent data requests.
Lakeside Systrack sets this value; it isn't something you configure.Enter the Tenant Name, the tenant ID Systrack assigns you. You can find this on the Tenant Information page in SysTrack. This is your organization's SysTrack Cloud tenant identifier, visible in the SysTrack admin UI.
Enter the Password and User Name you use to connect to your Systrack account.
Enter the Client ID, which tells Systrack which cloud instance you connect to. If you are using Systrack hosting, the Client ID depends on the region:
US
Cloud URL:
cloud.lakesidesoftware.comCloud ID: eab7a011-36fc-4c1b-94dd-cb6f31473ff3
EU/UK
Cloud URL:
cloud-uk.lakesidesoftware.comCloud ID: 4b68aeaa-cb67-4280-87a1-016fecb772b3
AU
Cloud URL:
cloud-au.lakesidesoftware.comCloud ID: 84220ad6-2194-4096-b2c7-4cb311ba4090
Enter the API URL endpoint.
Environment URLs:
Test/Sandbox:
Production:
https://[your-tenant-name].lakesidesoftware.com/
Enter the Password and the Name for your Systrack account.
Enter the API Throttle Limit. This setting prevents any single integration or user from overwhelming the system with too many requests. It protects system performance by controlling the number of API requests that can run simultaneously, ensuring fair usage.
Recommended Values
Initial Setup: 5
Ongoing Operations: 500
High Volume: 500
Enter the API Throttle Seconds. This defines the time window during which the API Throttle Limit is measured. If an integration makes too many requests within this time window, additional requests are rejected until the window resets.
Default Value: 60 seconds
Range: 60 seconds
Enter the number of Concurrent Connections. This specifies the maximum number of simultaneous API connections that the subscription can process for a user or integration. If this limit is exceeded, new requests are queued or rejected until a currently active connection finishes.
Default Value: 5
Range: 10
Enter the number of Concurrent Batch Executions. This specifies the maximum number of simultaneous batch executions that can be processed for an integration at one time. If this limit is exceeded, new requests are queued or rejected until a currently active connection finishes.
Default Value: 5
Range: 10
Click Apply to save the settings.
Post-Installation Verification
After you complete the installation, please perform these tests to verify the installation.
Data Sync Test
Initiate a sample data pull. (To iPaaS.com).
Initiate a sample data push. (From iPaaS.com).
Functionality Test
Run an end-to-end business process.
Validate key features like field mappings, workflow triggers, and logging.
Review integration logs in iPaaS.com.
Support and Troubleshooting
Click the Help button on any iPaaS.com page to contact Support or to search our documentation.
Documentation: Search our documentation at the top of this article
Support Portal: Click the Help and Support button at the lower-right of this window.
Contact Information: Contact iPaaS.com.



