The header's My Company menu shows which iPaaS.com company you're currently working in. If your user has access to more than one company, you can switch between them, and understanding how that works prevents the most common "where did my data go?" confusion.
Everything Is Scoped to the Active Company
iPaaS.com organizes your work by company. When you're in a company, everything you see and do is scoped to it: subscriptions, mappings, data records, custom fields, settings, and the permissions you hold. Switching companies changes that entire context.
If something looks missing - a subscription, a record, a setting you're sure you configured - confirm you're in the right company first. The most common cause is being in a different company than the one that holds the data.
Switching Companies
Open My Account in the header.
Select Companies.
Choose the company you want to work in. The platform reloads in the context of that company.
Getting Access to a Company
Access to a company is granted per user. If you need access to a company that isn't listed, an authorized user for that company needs to grant it. User and role management is covered in User and Role Management.
Understanding the Page URL
Every page in the platform carries your active company in its web address, followed by the specific item you're viewing. Reading the URL tells you which company and record you're looking at.
Example:
portal.ipaas.com/bea5a8e3-345a-4277-8669-2263e1939e3d/customer/data-mgmt/locations/edit/493
Company ID: the long string right after the domain (
bea5a8e3-…-2263e1939e3d) is the active company. Switching companies replaces this segment, which is how the platform re-scopes everything you see.Record ID: the value at the end (
493) identifies the specific item on the page — here, the location being edited.
The trailing ID means different things depending on where you are:
Data records: the record's own ID (a location, customer, product, etc.)
Subscriptions: the subscription ID
Mappings: the mapping or mapping-collection ID
Etc.
Because the company ID travels in the URL, copying and sharing a link points the recipient to the same company and record — as long as they have access to that company.
Links to Other Companies
If you follow a direct link to a record or page that belongs to a company you're not currently in, or don't have access to, the platform won't display it under your current context, but the URL should reflect the right company ID and switching should happen seamlessly.