iPaaS.com

Dotdigital is an omnichannel marketing automation platform that helps merchants personalize and automate communications across email, SMS, and other customer-facing channels.

Used by eCommerce merchants and retailers looking to drive revenue through targeted, automated messaging

Well-suited for marketing teams that need segmentation, journey building, and cross-channel campaign tools in one platform

Connecting Dotdigital to iPaaS.com keeps customer, order, and behavior data flowing from your Ecommerce, POS, and ERP systems so your campaigns are always working from accurate, up-to-date information

- Used by eCommerce merchants and retailers looking to drive revenue through targeted, automated messaging
- Well-suited for marketing teams that need segmentation, journey building, and cross-channel campaign tools in one platform
- Connecting Dotdigital to iPaaS.com keeps customer, order, and behavior data flowing from your Ecommerce, POS, and ERP systems so your campaigns are always working from accurate, up-to-date information

The integration works with the Dotdigital API, using its contacts, insight-data, and email resources, configured with your Dotdigital credentials. See the <a href="https://support.ipaas.com/en/articles/15704793-dotdigital-connections-and-settings">Dotdigital Connections and Settings</a> and <a href="https://support.ipaas.com/en/articles/12314698-dotdigital-api-endpoints">Dotdigital API Endpoints</a> articles for details.

The table below summarizes the data the integration can move between iPaaS.com and Dotdigital, and in which direction. Arrows show the direction of transfer:

→ iPaaS.com writes the data to Dotdigital

← iPaaS.com reads the data from Dotdigital

↔ the data can move in both directions

- → iPaaS.com writes the data to Dotdigital
- ← iPaaS.com reads the data from Dotdigital
- ↔ the data can move in both directions

Allow Initialization? indicates whether that data can be bulk-loaded from Dotdigital when a subscription first connects. Whether a given flow is enabled, and in which direction, is configured per subscription during implementation.

The integration follows its own version numbers. The current version is 1.0.

The capabilities below reflect the current 1.0 integration. For the current behavior and any limitations of a given feature, see the linked reference articles and the <a href="https://support.ipaas.com/en/articles/15704795-dotdigital-integration-known-limitations">Dotdigital Known Limitations</a> article.

Version 1.0 (current) — Marketing data synchronization

<a href="https://support.ipaas.com/en/articles/12844543-dotdigital-contact-from-ipaas-com-mapping-documentation">Customer synchronization</a>: customers written to Dotdigital as contacts.

<a href="https://support.ipaas.com/en/articles/12844620-dotdigital-transaction-from-ipaas-com-mapping-documentation">Transactions</a>: transactions written to Dotdigital as insight data.

<a href="https://support.ipaas.com/en/articles/12844580-dotdigital-loyalty-certificate-from-ipaas-com-mapping-documentation">Loyalty certificates</a>: loyalty certificates sent to Dotdigital.

- <a href="https://support.ipaas.com/en/articles/12844543-dotdigital-contact-from-ipaas-com-mapping-documentation">Customer synchronization</a>: customers written to Dotdigital as contacts.
- <a href="https://support.ipaas.com/en/articles/12844620-dotdigital-transaction-from-ipaas-com-mapping-documentation">Transactions</a>: transactions written to Dotdigital as insight data.
- <a href="https://support.ipaas.com/en/articles/12844580-dotdigital-loyalty-certificate-from-ipaas-com-mapping-documentation">Loyalty certificates</a>: loyalty certificates sent to Dotdigital.

<a href="https://support.ipaas.com/en/articles/12844474-dotdigital-installation-instructions">Dotdigital Installation Instructions</a>

<a href="https://support.ipaas.com/en/articles/15704793-dotdigital-connections-and-settings">Dotdigital Connections and Settings</a>

<a href="https://support.ipaas.com/en/articles/12314698-dotdigital-api-endpoints">Dotdigital API Endpoints</a>

<a href="https://support.ipaas.com/en/articles/15704794-dotdigital-error-messages">Dotdigital Error Messages</a>

<a href="https://support.ipaas.com/en/articles/15704795-dotdigital-integration-known-limitations">Dotdigital Integration Known Limitations</a>

- <a href="https://support.ipaas.com/en/articles/12844474-dotdigital-installation-instructions">Dotdigital Installation Instructions</a>
- <a href="https://support.ipaas.com/en/articles/15704793-dotdigital-connections-and-settings">Dotdigital Connections and Settings</a>
- <a href="https://support.ipaas.com/en/articles/12314698-dotdigital-api-endpoints">Dotdigital API Endpoints</a>
- <a href="https://support.ipaas.com/en/articles/15704794-dotdigital-error-messages">Dotdigital Error Messages</a>
- <a href="https://support.ipaas.com/en/articles/15704795-dotdigital-integration-known-limitations">Dotdigital Integration Known Limitations</a>

Learn about the Dotdigital integration and what it supports.

iPaaS.com <> Dotdigital: Background

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iPaaS.com	Direction	Dotdigital	Allow Initialization?
Customer	→	Contact
Transaction	→	Insight Data
Loyalty Certificate	→	Loyalty Certificate

Version	Release Notes
1.0 (current)	Send customers as contacts, transactions as insight data, and loyalty certificates to Dotdigital to power targeted, automated campaigns.

iPaaS.com <> Dotdigital: Background

Introduction to Dotdigital

API Version Support

Data Flows

Versions and Release Notes

Features by Release

Version 1.0 (current) — Marketing data synchronization

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