Manual sync lets you manually synchronize records on-demand and debug records that generate errors.
NOTE: A manual sync can also be triggered directly from a mapping collection on the Manage Mappings page, in addition to this dedicated Manual Sync screen.
To use manual sync:
On the Subscriber Dashboard, click Integration Monitoring & Diagnostics > Manual Sync.
iPaaS.com displays the Webhooks Submission page.
Select the subscription under System (A).
Select the mapping collection to update under Mapping Collection (B). When you select a mapping collection, iPaaS.com displays available records in the Data Table at the bottom of the screen.
Select the webhook scope under Scopes (C). Note that if you select a create scope and the record is already created, it uses the update scope.
In the Data Table, click the + (D) next to each item you wish to add to the External ID box.
Entries TO iPaaS.com, use the formatted external ID. The identifier format expected here is driven by the integration's supported features - different integrations key records differently, so the format follows what that integration declares.
Entries FROM iPaaS.com, use the internal ID, the iPaaS.com ID.
NOTE: Using Submit does not display any errors encountered. Check the Error Log after performing a Manual Sync and use the Retry, Debug, or Dismiss Error icons. See Error Logs for more information.
Debuging a Single Record
You can debug an individual record and trace its manual sync progress through the system. Any errors are detailed here in the Details section and in the separate Error Log.
Debug Display
iPaaS.com displays the debug results in the Header Details section.
Header Details contains:
Activity ID: The internal activity ID.
Activity Timestamp: The date and time the activity started.
Activity: The activity name.
Details: Details on the activity.
iPaaS.com lists debug log entries in the Details section, including success or error messages, JSON output, etc. This information is identical to the Error Log.
The result of the debugging run appears at the end of the manual sync log. This information can help you fix the error and successfully resubmit the record.
