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Background

Understanding Errors in iPaaS.com

Updated over 5 months ago

iPaaS.com Errors Defined

In iPaaS.com an error is a log of a transmission of data that did not make it to or from an external system.

The Hub and Spoke Approach to Resolving Errors

iPaaS.com's hub and spoke model makes tracking the source of errors easier as all data flows to or from our data hub. All errors are logged and can be viewed in debug mode to see the exact point when the transmission failed.

Common Errors

The below list is by no means exhaustive but is meant to give users ideas of the types of errors they may encounter. More detail on these and steps to resolve them can be found here.

  • Connection to external system fails

    • API key has expired

    • The external system is down / unresponsive

  • The API key does not have enough permissions (scope) to get or push the required data.

  • Prerequisite data is not present. For instance, a product is trying to associate with a category, but the category is not present.

  • Data is formatted incorrectly. For instance, trying to place a letter in a number field.

  • Data does not meet the requirements of the field. For instance, using a value in a dropdown field that is not present.

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