Introduction to Moveworks
Moveworks is an AI platform that automates IT support, HR service delivery, and internal workflows, allowing enterprise employees to resolve requests conversationally without waiting on manual processes.
Used by large enterprises looking to reduce the burden on IT and HR support teams through intelligent automation
Particularly valuable for organizations managing high volumes of internal service requests across distributed workforces
Connecting Moveworks to iPaaS.com enables enterprise system data to flow into AI-driven workflows, allowing Moveworks to act on accurate, real-time information from your ERP, HR, and commerce platforms
API Version Support
The integration uses the Moveworks Events API (REST v1) to send messages into Moveworks. The API host and credentials are configured in your subscription's connection settings. See the Moveworks Connections and Settings and Moveworks API Endpoints articles for details.
Data Flows
The table below summarizes the data the integration can move between iPaaS.com and Moveworks, and in which direction. Arrows show the direction of transfer:
→ iPaaS.com writes the data to Moveworks
← iPaaS.com reads the data from Moveworks
←→ the data can move in both directions
Allow Initialization? indicates whether that data can be bulk-loaded from Moveworks when a subscription first connects. Whether a given flow is enabled, and in which direction, is configured per subscription during implementation.
iPaaS.com | Direction | Moveworks | Allow Initialization? |
Message | → | Event Message |
The integration sends messages from iPaaS.com into Moveworks through the Events API, so events from your connected systems can drive Moveworks' AI-powered workflows.
Versions and Release Notes
The integration follows its own version numbers. The current version is 1.0.1.
Version | Release Notes |
1.0.1 (current) | Message send to the Moveworks Events API (initial capability; version 1.0.1 refreshed the platform SDK); coded, actionable error messages (every subscriber-facing error carries a stable, searchable code with troubleshoot-first resolutions). |
Features by Release
The capabilities below reflect the current 1.0 integration. For the current behavior and any limitations of a given feature, see the linked reference articles and the Moveworks Known Limitations article.
Version 1.0 (current) — Message send
Message send: messages sent from iPaaS.com into Moveworks through the Events API.
Error messages: every subscriber-facing error carries a stable, searchable code and a troubleshoot-first resolution, so issues can be identified and resolved quickly from the iPaaS.com Error Logs.