Introduction to SysTrack
SysTrack by Lakeside is a digital experience monitoring and IT analytics platform that collects endpoint telemetry data to help IT teams understand, predict, and resolve performance issues across physical and virtual devices.
Used by enterprise IT organizations managing large fleets of endpoints including remote workers, virtual desktops, and on-premise devices
Particularly valuable for IT teams that need proactive visibility into device health, application performance, and user experience at scale
Connecting SysTrack to iPaaS.com enables IT monitoring data to feed into broader operational workflows, allowing alerts and device insights to trigger actions in your ITSM, HR, or business systems automatically
API Version Support
The integration uses the SysTrack REST API to capture users and sensor events and to write autofix runs. The API host and credentials are configured in your subscription's connection settings. See the SysTrack Connections and Settings and SysTrack API Endpoints articles for details.
Data Flows
The table below summarizes the data the integration can move between iPaaS.com and SysTrack, and in which direction. Arrows show the direction of transfer:
→ iPaaS.com writes the data to SysTrack
← iPaaS.com reads the data from SysTrack
←→ the data can move in both directions
Allow Initialization? indicates whether that data can be bulk-loaded from SysTrack when a subscription first connects. Whether a given flow is enabled, and in which direction, is configured per subscription during implementation.
iPaaS.com | Direction | SysTrack | Allow Initialization? |
User | ← | User | |
Sensor Event | ← | Sensor Event | |
Autofix Run | → | Autofix Run |
SysTrack users and endpoint sensor events are captured into iPaaS.com, and autofix runs are written back to SysTrack to trigger automated remediation.
Versions and Release Notes
The integration follows its own version numbers. The current version is 1.0.1.
Version | Release Notes |
1.0.1 (current) | User and sensor-event capture, and autofix-run write-back to trigger remediation. |
Features by Release
The capabilities below reflect the current 1.0 integration. For the current behavior and any limitations of a given feature, see the linked reference articles and the SysTrack Known Limitations article.
Version 1.0 (current) — Endpoint monitoring and remediation
User capture: SysTrack users captured into iPaaS.com.
Sensor event capture: endpoint sensor events captured into iPaaS.com.
Autofix run: autofix runs written to SysTrack to trigger automated remediation.