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Customer Addresses

What a Customer Address is in iPaaS.com: the customer's contact and location detail (including phone), one model for billing and shipping, and why it is not a Location.

How iPaaS.com Thinks About Customer Addresses

A Customer Address is an address belonging to a customer, with the usual address fields plus a phone number, names, company, a type, and primary-billing / primary-shipping flags. Other systems call it a Contact Address or Billing/Shipping (Bill-To/Ship-To Address).

This is where a customer's contact detail and phone number are stored - so a source system that puts phone on the customer record should map it to the customer's primary address. A customer can hold several addresses, and billing versus shipping is expressed by the type and the primary flags rather than by separate record types.

Not a Location. A customer address is a contact/delivery address that a person can have several of and that changes over time. It is not the same as an inventory Location (a stable place where stock is held). Don't map a customer address onto a Location.

Related concepts: Customers.

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