Background
Messages transmit message-style content between systems and log errors for external notification systems like Slack and Teams.
To view the Messages page, click Data Management > Messages. Here, you can view errors and other messages listed by Name, Type, Description, and Actions.
You can filter messages, search by an external ID, or add messages.
iPaaS.com displays all messages at the bottom of the page.
NOTE: Messages expire based on a system-set expiration date. Error messages expire 24 hours after creation.
The Messages Page
Adding Messages
To add a message:
On the Messages form, click Add Message.
Use the Type dropdown to select the message type, such as Transfer or Other.
Select the severity from the Severity dropdown. Choices are Verbose, Info, Warning, Error, None, or Critical. Select Error if it is a Transfer message. Select Other for non-error message types.
Enter the message text. This is the text displayed on the Messages page. If the Type is Error, the message also appears in the Error Logs.
And any detail in the Details box. For example, add how to fix the error or whom to contact.
Click Apply, and the error will appear on iPaaS.com.
NOTE: The system allows you to enter duplicate messages. In that case, the original and duplicate messages will appear in the messages list.
Editing Messages
You can edit messages and add custom fields and external IDs.
To edit a message:
On the Messages page, click the edit icon under Actions.
Make any changes to the Type, Severity, Text, or Detail.
(Optional) You can add or edit Custom Fields and External IDs. See Custom Fields and External IDs for those procedures.
When complete, click Apply, and the record is updated.
NOTE: Error messages have additional fields.
Additional Fields for Error Messages
Error messages include an Open Link button, which opens a new browser tab to the Activity Logger Details page. The message includes a JSON section for the error that you can use for troubleshooting and a Detail Fields and Links section, with a link to the Activity Logger Details page.
