Overview
Your Managed Integration Service Provider (MiSP) may request access to your iPaaS.com account to provide support and management services. These requests allow you to grant specific permissions while controlling your account security.
Understanding Role Share Requests
When an MiSP needs to access your account, they send a role share request that includes:
Details about the requesting MiSP.
Specific permissions they need.
Purpose of the access request.
Duration of access (if applicable).
You can perform the following actions:
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Managing Access Requests
Reviewing Requests
When you receive a role share request, carefully review:
MiSP identity - Verify this is your authorized service provider.
Requested permissions - Ensure they match the services you need.
Access scope - Check what parts of your account will be accessible.
Approving or Denying Requests
To respond to a role share request:
Verify the request is legitimate and expected.
Review permissions to ensure they're appropriate.
Approve to grant access or Deny if the request seems suspicious.
Monitor the MiSP's activity once access is granted.
Security Best Practices
Security Note: Only approve requests from MiSPs you have contracted with and trust. |
Before approving:
Confirm the request directly with your MiSP.
Verify the permissions match your service agreement.
Check that the access duration is appropriate.
After approving:
Monitor account activity regularly.
Revoke access when services are complete.
Review and update permissions as service needs change.
Managing Active Shares
Once you've granted access to an MiSP, you can:
View active permissions and modify them if needed.
Monitor MiSP activity in your account.
Revoke access immediately if concerns arise.
Update permission levels as service requirements change.